Shipping

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

Return & Exchange Policy

Thank you for shopping with us at Luxury Shelfs. We take great pride in the quality and craftsmanship of our handmade shoes. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we have outlined our return policy below to ensure a smooth and hassle-free experience.

1. Returns Eligibility: We accept returns for all products within 8 days from the date of delivery.The item must be unused, in its original condition, and in its original packaging.Personalized or custom-made items are not eligible for returns, unless there was an error on our part in terms of design or manufacturing.
2. Initiation of Return: To initiate a return, please follow these steps: Contact our customer service team at info@Luxuryshelfs.com within 8 days of receiving your order. Provide your order number and a brief explanation of the reason for the return.
3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (such as a defective product or incorrect item sent). We recommend using a trackable shipping method to ensure that the return package reaches us successfully.
4. Return Process: Once your return is received and inspected, we will send you an email notification to confirm the receipt of the returned item. We will also notify you of the approval or rejection of your refund.
5. Refunds: If your return is approved, a refund will be processed to your original method of payment withinn 8 business days. The refund amount will exclude the original shipping charges (if applicable). Please note that it may take some time for the refunded amount to appear in your account, depending on your bank or payment provider.
6. Exchanges: If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and then place a new order for the desired item. We will process your refund for the returned item in accordance with our refund policy.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide further instructions on how to proceed with a return or exchange in such cases.

Contact Us: If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at info@luxuryshelfs.com.

Please note that our return policy is subject to change, and any updates will be posted on our website. Thank you for choosing Luxury Shelfs for your handmade shoe needs. We appreciate your business and strive to provide you with the best shopping experience possible.

Size Guide

Our Shoes size are according to foot length and given size chart and true to size . please choose size according to foot length . 99% buyers choose right size by measuring the foot length . Let's choose the correct size according to the four steps below
Step 1: Prepare a blank paper.
Step 2: Place your foot on the blank paper
Step 3: Mark the end of your heel and the tip of your longest toe
Step 4: Measure the length with a ruler and find out the size using size chart in attached picture.
Seller Message We take pride in designing and supplying also the premium quality leather Boot to our customers. We also specialist in making custom design shoes and boot.