Welcome to the FAQs section of Luxury Shelfs. Here, we've compiled answers to common queries about our handmade leather shoes, boots, and jackets collection. If you have any further questions, feel free to reach out to our customer support team.
1. Are your products truly handmade? Absolutely. We take pride in our commitment to traditional craftsmanship. Each item in our collection is meticulously handmade by skilled artisans, ensuring attention to detail and quality.
2. What types of leather do you use? We source only the finest leather materials for our products. From full-grain to top-grain leather, we prioritize quality, durability, and a luxurious feel.
3. Can I customize my order? We currently offer a selection of ready-made designs , but if you have specific customization requests, please contact us. We'll do our best to accommodate your preferences.
4. How do I determine my size? We provide detailed sizing charts Next To Photos to help you find the perfect fit. If you're unsure, our customer support team can guide you through the sizing process.
5. How should I care for my leather items? Proper care ensures the longevity of your leather products. We recommend using a leather conditioner to maintain their softness and shine. Avoid exposure to extreme conditions.
6. Do you offer international shipping? Yes, we offer international shipping to Would Wide all countries. Shipping rates and delivery times vary based on the destination.
7. What's your return policy? We stand behind the quality of our products. If you're not satisfied with your purchase, please contact us within 8 days of receiving your order. For details, please refer to our Returns & Exchanges policy.
8. How long does it take to process and ship orders? Orders are typically processed within 5 to 7 business days. Shipping times vary based on the shipping method and your location. You'll receive a confirmation email with tracking information once your order is shipped.
9. Are your products eco-friendly? We are committed to responsible manufacturing practices. While our main focus is on quality and craftsmanship, we are continuously exploring ways to minimize our environmental impact.
10. How can I contact your customer support? For any inquiries, assistance, or feedback, you can reach our customer support team at info@luxuryshelfs.com . We're here to help!
11. Do you have a physical store? Currently, we operate exclusively as an online store. This allows us to offer high-quality products at competitive prices and reach a wider audience.
Thank you for considering Luxury Shelfs for your handmade leather shoes, boots, and jackets. We hope these FAQs have addressed your queries. If you have additional questions, don't hesitate to get in touch. Happy shopping!
Contact Information: info@Luxuryshelfs@.com
